Ask Sam is an AI-driven, voice assistant created for Sam's Club Associates. With over 10+ Million questions being asked by their associates, delivering value to their company and customers.
This AI-powered solution transformed insurance operations—eliminating repetitive work and untangling complex workflows. It earned trust and drove adoption in a high-stakes environment.
The #1 Grocery Chain in America brought us in to solve a UX problem that cost millions. We delivered a simple solution to help solve their challenge and provided a foundation to carry forward.
An AI-powered inventory planning tool used by associates across 600+ Sam’s Clubs to reduce food waste and optimize product stocking in real time. Supported both desktop dashboards for regional managers and mobile workflows for store associates
The account summary redesign project encompassed a comprehensive redesign of the entire banking offerings available for USAA on native mobile and web.
I focus on design that’s thoughtful, intuitive, and user-centered. If you're exploring potential collaborations or just want to connect—let’s chat.