Ask Sam is an AI-driven, voice assistant created for Sam's Club Associates. With over 10+ Million questions being asked by their associates, delivering value to their company and customers.
This AI-powered solution transformed insurance operations—eliminating repetitive work and untangling complex workflows. It earned trust and drove adoption in a high-stakes environment.
The #1 Grocery Chain in America brought us in to solve a UX problem that cost millions. We delivered a simple solution to help solve their challenge and provided a foundation to carry forward.
An AI-powered inventory planning tool used by associates across 600+ Sam’s Clubs to reduce food waste and optimize inventory. Supported both desktop dashboards for regional managers and mobile workflows for store associates.
The account summary redesign project encompassed a comprehensive redesign of the entire banking offerings available for USAA on native mobile and web.
I focus on design that’s thoughtful, intuitive, and user-centered. If you're exploring potential collaborations or just want to connect—let’s chat.