Left unchecked, technology turns people into proxies. That’s why it’s so crucial that we integrate empathy and compassion into the design process.
Educating teams on user centered design
Working with teams to find the best solution together
Conducting Observational and Task Based User Testing
Design is not just what it looks like and feels like. Design is how it works.
People ignore design that ignores people.
Make every pixel count.
If you don’t talk to your customers, how will you know how to talk to your customers?
If you think good design is expensive, you should look at the cost of bad design.
Kendall is hands down one of the best UX Designers I've worked with. She advocates for the user while balancing stakeholder relationships, shows up as an expert in every conversation, and is also just fun to be around. Kendall has been a grassroots force for the value of UX design at RevUnit, even hosting a company-wide Lunch N Learn sharing her expertise. As if that isn't enough, Kendall goes above and beyond her role. She created a promotional package for one of the products she led for our team (marketing), which we've used.... Read More Recommendations via LinkedIn Profile
I’ve had the pleasure of working alongside many skilled designers in my career. Among the top are those that exhibit traits beyond the craft, itself; traits such as relational savvy, empathy, and a never-ending pursuit to do right by the users of the products for which she researches and designs. Kendall is the sort of person who helps a team gel while getting to the heart of issues faced by the team, the client, and the stakeholder. Further, she is extremely logic and data-driven and approaches her work meticulously and methodically... Read More Recommendations via LinkedIn Profile
Hands down, Kendall is one of the best people I have had the privilege to work alongside. She takes her role in UX Design & Research to another level by investing extensive time into studying the end user's behaviors, and understanding their needs. It is very clear that what matters most to her is allowing all voices to be heard, and she takes it all into consideration when working on a product. This includes key stakeholders, client partnerships, end users, as well as the internal Development and Product team members. She is flexible... Read More Recommendations via LinkedIn Profile
Kendall is a talented and versatile designer and UX researcher. She carries a deep and authentic empathy for users and her teams into the work she does. She came to RevUnit at a critical time in the growth of our design team and helped us build out our research practice into what it is today. In the time we worked together, she led out on—and supported—some of our largest bodies of work. Whether creating research deliverables, wireframes, or UI mock-ups, Kendall always made sure her team had what they needed. Working remotely is a challenge for some people, but Kendall never left her team wanting for engagement or visibility, which is a skill worth mentioning... Read More Recommendations via LinkedIn Profile
First off, Kendall is just a joy to be around. She's fun, full of enthusiasm for her work and really dives deep into her projects fast. She's able to get up to speed and figure out what needs to be done before most people even have a grasp of what the project is. Kendall can navigate rigid enterprise level structure and self starting agency culture with the same ease and acts a bridge between the two.At RevUnit, she helped to drive internal projects to improve our design process and client delivery. She's always looking to learn and improve... Read More Recommendations via LinkedIn Profile