UX Design | UI Design
USAA
Account Summary Redesign
I was honored to work as the lead UX Designer and Producer on the Account Summary Redesign project at USAA. This was the most trafficked portion of the application and largest project in the organization which required collaboration from many different stakeholders as it touched several different areas of the enterprise. Our goal was to update the current design and functionality of this feature to make the experience more consistent, structured, and delightful on both desktop and native mobile devices.
Project Details
To align these pages, I was required to manage and create the requested changes
between various teams and channels within the Enterprise Digital Department.
My goal was to help communicate and align the visions from various stakeholders in the Checking, Savings, Credit Card, and Loan departments to ensure the proposed design would fit with their goals and objectives while keeping the member’s
interest first.